Benchmark Transitions
  • Redlands, CA, USA
  • Other
  • Full Time

The primary responsibility of the Therapist/Team Leader is to maintain a direct caseload of about 10-12 clients with social, behavioral, substance abuse, academic and/or emotional issues.  They develop, deliver and manage all components of individual and family therapy while at Benchmark Transitions.  Therapists may counsel individuals, families, or groups or engage in prevention programs.


  • Coordinating with the interdisciplinary team in the development of treatment plans and interventions.
  • Facilitation of individual, family & group sessions.
  • Ask questions that will help clients identify their feelings and behaviors.
  • Counsel clients on concerns, such as unsatisfactory relationships, addictive behavior, divorce and separation, child rearing, home management, and financial difficulties.
  • Provide regular communications to treatment team members, family members, referral sources, utilization review specialists, law enforcement and other related professionals
  • Encourage individuals and family members to develop and use skills and strategies for confronting their problems in a constructive manner.
  • Maintain case files that include activities, treatment plans, progress notes, evaluations, recommendations and discharge planning.
  • Collect information about clients, using techniques such as testing, interviewing, discussion, and observation.
  • Determine whether clients should be counseled or referred to other specialists in such fields as medicine, psychiatry, and legal aid.
  • Confer with clients to develop plans for posttreatment activities.
  • Follow up on results of counseling programs and clients' adjustments to determine the effectiveness of programs.
  • Provide instructions to clients on how to obtain help with legal, financial, and other personal issues.
  • Gather information from doctors, schools, social workers, juvenile counselors, law enforcement personnel, and others to make recommendations to courts for resolution of legal matters.
  • Provide public education and consultation to other professionals or groups regarding counseling services, issues, and methods.
  • Develop and implement individualized treatment plans addressing family relationship problems, destructive patterns of behavior, and other personal issues.
  • Confer with other counselors, doctors, and professionals to analyze individual cases and to coordinate counseling services.
  • Provide core program curriculum to assigned participants regardless of caseload.



  • Good customer services skills including in person, email and phone
  • Ability to define problems, collect data, establish facts, draw valid conclusions and create resolution
  • Proficient ability to work independently as well as in team environment
  • Experience working with program participants, parents and referents
  • Strong oral and written communications skills
  • Proficiency in Microsoft Office software, ability to quickly learn program related software and hardware technology
  • Strong knowledge of general work practices and work ethic
  • Proficient knowledge of substance abuse and mental health program protocols and documentation methods
  • Ability to maintain a schedule of events and arrive promptly
  • Flexible individual displaying accuracy and dependability
  • Ability to follow Benchmark Transitions policies and procedures
  • Ability to handle sensitive and confidential information
  • Ability to work in a safe manner
  • Ability to maintain professionalism and organization in a fast paced environment during all situations
  • Ability to consistently maintain mental and emotional stability and express assertive personality when necessary
  • Ability to read and interpret documents at a basic level, such as reports, spreadsheets, and instruction and procedure manuals.
  • Excellent ability to work independently as well as in a team environment
  • Excellent ability to plan and manage time
  • Proficient in crisis intervention and management, knowledge of behavior management techniques and verbal de-escalation processes
  • Must be able to interact with participants in a responsible and empathetic manner and to establish and maintain appropriate boundaries
  • Must successfully pass pre-employment drug screen and background check
  • Must successfully pass a pre-employment physical exam and health screen
  • Must possess and maintain a valid California driver's license and be eligible for auto insurance coverage

Education and Experience:
Master's degree required, in a behavioral health field such as social work, counseling, chemical dependency or other behavioral health domain. Must possess State of California licensure, i.e., Licensed Marriage and Family Therapists (LMFT); Licensed Clinical Social Workers (LCSW); Licensed Educational Psychologists (LEP); Licensed Professional Clinical Counselors (LPCC); Additional training, certification or credentials may be required to accommodate specific program offerings such as chemical dependency, trauma informed care or other complimentary modality.

Preferred qualifications:

  • 5+ years combined work experience in residential, therapeutic, chemical dependency or other related settings.
  • Chemical Dependency Certification or Registration (CADC/RADT, etc.)
  • EMDR (Eye Movement Desensitization and Reprocessing) Therapy Certification
  • DBT (Dialectial Behavior Therapy) Certification

Licensure & Certification

  • Valid Driver's license
  • California State Licensed Therapist (LMFT, LCSW, LEP, LPCC)

WORK ENVIRONMENT: The work environment characteristics described here are representative of those a staff may encounter while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The employee must work both alone and closely with others. 
  • Employee may be subject to verbal and/or physical confrontation initiated by program participants.
  • The employee must be able to facilitate walking tours, capable of driving company vehicle, able to walk up and down flights of stairs, able to move marketing materials to and from different locations.
  • Employee must be able to function in fast-paced work environment.

Notice:  Benchmark Transitions is an equal employment opportunity employer.  Benchmark Transitions expressly prohibits any form of discrimination based on race, color, religion, sex, national origin, sexual preference, age, or handicap.  In the event that a job applicant or an employee is disabled, Benchmark Transitions will endeavor to make a reasonable accommodation for the disability by modifying duties, equipment or facilities wherever possible. Benchmark Transitions' policies of nondiscrimination apply to all personnel and employment practices.  Benchmark Transitions complies with all relevant and applicable provisions of the American with Disabilities Act (ADA).  Benchmark Transitions expressly prohibits sexual harassment in the work place.  Benchmark Transitions is a Drug-Free Work Environment. Employees are expected to adhere to the Company's drug free work policies.

The above statements are intended to describe the general nature, essential functions and level of work being performed by people assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities, duties and skill required of employees so classified. Employees holding this position will be required to perform any other job-related duties as requested by supervisor/management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Employees are employed at the will of Benchmark Transitions and employment may be terminated at any time with or without cause by either the employee or Benchmark Transitions.

Benchmark Transitions
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