Benchmark Transitions
  • Redlands, CA, USA
  • $16-$17
  • Hourly
  • Full Time

Medical, Dental, Vision, 401K


Benchmark Transitions is a residential and extended care treatment program providing help for older teens and young adults to attain sobriety, achieve emotional balance and gain independent living skills. We are a California licensed residential treatment center providing primary care, detox, day treatment program (PHP), intensive outpatient treatment program (IOP) and extended care with structured transitional and sober living.

Benchmark Transitions is looking for a Biller experienced in Substance Abuse Insurance follow up.

A minimum of 1-3 years of Billing with Follow Up experience is required, who will be able to manage day-to-day operational tasks associated with substance abuse insurance billing and follow up. This position requires detailed understanding of insurance follow-up (i.e. resolving non-paid, denied, under-paid, and rejected claims) for healthcare providers



Under the direction of the Billing Manager, the person will be involved in following day-to-day operational objectives:

  • Learn and understand Benchmark Transition's platform
  • Working an assigned number of accounts from start to finish successfully, and in a timely manner.
  • Researching claim denials on websites, or via phone.
  • Rebilling denied claims.
  • Investigate all insurance payments that deviate from expected payment.



  • 1 - 3 years' experience
  • Problem solving / analytical skills
  • Organized and detail oriented
  • Strong communication skills
  • Typing Speed: 45+ WPM
  • Substance Abuse billing experience

Good to Have

  • Billing or Coding Certification
  • Experience with Kipu



  • Must pass a background check, and drug test

Job Type: Full-time 

Hours: M-F 7:30 AM 4:00 PM


  • Insurance Follow Up: 1 -3 years


  • High school
  • Billing or Coding Certification (not required but is a plus)
Benchmark Transitions
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